NHTSA Complaint #10906432 — 2008 HARLEY-DAVIDSON FLHTC

I RECENTLY WAS RIDING WHEN THE FRONT BRAKE HANDLE ON THE BIKE STARTED TO VIBRATE. I WAS CLOSE TO HOME SO I WENT THERE. SINCE IT WAS TIME TO DO SOME MAINTENANCE ON THE BIKE I ORDERED PARTS AND OVER THE NEXT COUPLE OF MONTHS CHANGED FLUIDS AND DID OTHER ITEMS INCLUDING REPLACING THE FRONT RIGHT HANDGRIP. AFTER REPAIRS WERE COMPLETE I STARTED THE BIKE AND DID A TEST RIDE A FEW 100 METERS DOWN MY STREET AND WHEN I WENT TO USE THE BRAKES THE FRONT BRAKE HANDLE WAS FROZEN. I ALSO NOTICED THAT THE REAR BRAKE WAS FEELING VERY STIFF. I REMOVED THE FRONT BRAKE FLUID COVER AND INSPECTION THE MASTER CYLINDER, CLEANS THE COVER AND REPLACED WITH THE SAME ISSUE OCCURRING. I THOUGHT MAYBE THERE WAS AN ISSUE WITH FLUID REACHING THE FRONT CALIPER AND INSPECTED THE BLEEDERS WHICH I OPENED SLIGHTLY WITH NO FLUID BEING ABLE TO REACH THE CALIPERS. AT THIS TIME I DECIDED THAT THIS WAS BEYOND MY ABILITY TO SAFELY REPAIR AND SINCE THE BIKE NEEDED TIRES I TRAILERED THE BIKE TO THE DEALER. WHEN I REACHED THE DEALER I STARTED THE BIKE AND ATTEMPTED TO BACK THE BIKE DOWN AND AT THAT TIME THE REAR BRAKE FAILED COMPLETELY. I INFORMED THE DEALER OF THIS AND THE FRONT BRAKE BEING FROZEN. THE DEALER THEN TOLD ME THAT BOTH MASTER CYLINDERS NEEDED TO BE REBUILT. NO MENTION OF ANY NOTICE FROM HARLEY WAS MENTIONED. THE DEALER HAD NUMEROUS ISSUES GETTING THE PARTS FOR THE MASTER CYLINDERS AND THE BIKE SAT FOR OVER A MONTH. THEY FINALLY RECEIVED THE PARTS AND TOLD ME THE BIKE WOULD BE READY ON THE AFTERNOON OF THAT DAY. WHEN I WENT TO GET THE BIKE THEY INFORMED ME THAT THE ABS HAD FAILED AND THEY WAS A NEW PART FROM HARLEY DAVIDSON THAT WAS REPLACING THE OLD ABS CONTROLLER AND THAT IS WAS ON BACK-ORDER. I THEN CALLED HARLEY DAVIDSON DIRECTLY AND AS SOON AS THE HEARD THE MAKE AND MODEL OF THE BIKE THE CUSTOMER SERVICE PERSON SAID "YES SIR THERE IS AN ISSUE WITH THE ABS CONTROLLER