NHTSA Complaint #10906335 — 2008 HYUNDAI VERACRUZ

PROXIMITY KEY WORKED ON AND OFF FOR A WEEK AND THEN STOPPED WORKING COMPLETELY, KEY INSIDE PROXIMITY FOB ONLY UNLOCKS DOORS, NO WAY TO START VEHICLE WITHOUT THIS DEVICE WORKING. TRIED TO ORDER A NEW PROXIMITY KEY FOB THROUGH AN AUTO LOCKSMITH, HYUNDAI SERVICE WOULD NOT ASSIST LOCKSMITH ON PROGRAMMING NEW PROXIMITY KEY AND WE WERE TOLD ONLY DEALERS CAN DO THIS AND THAT IT WOULD BE APPROXIMATELY $65.00 TO REPROGRAM THE PROXIMITY KEY. ONCE WE TOOK THE VEHICLE TO HYUNDAI AND HYUNDAI CHECKED THE VEHICLE WE WERE TOLD THE PROXIMITY KEY WOULD NEED TO BE REPLACED, PRICE JUMPED FROM $65.00 TO $290.00 PLUS $65.00 REPROGRAMMING THE NEW PROXIMITY FOB, THE NEXT DAY WE WERE CONTACTED THAT THE MODULE THAT MAKES THE PROXIMITY KEY FOB WORK WAS BAD AND NEEDED TO BE REPLACED. PRICE WENT FROM $355.00 TO $1300.00 FOR THE NEW MODULE AND PROXIMITY KEY FOB. TODAY, AFTER A WEEK OF THE VEHICLE BEING AT HYUNDAI WE WERE TOLD BY THE HYUNDAI SERVICE ADVISOR THAT THE MODULE FOR THIS PROXIMITY KEY FOB IS UNDER THE CUP HOLDER IN THE MIDDLE CONSOLE AND THAT FLUID (THEY ASSUMED SODA) LEAKED THROUGH THE CONSOLE SHORTING THE MODULE CAUSING US TO REPLACE THE MODULE AND THE PROXIMITY KEY FOB..