NHTSA Complaint #10906056 — 2016 TOYOTA RAV4

THIS SAFETY ISSUE WHICH I HAVE SEEN MENTIONED BY MANY OTHER BUYERS ONLINE AND HAVE PERSONALLY SEEN ON A 2015 RAV4 CONSISTS OF TWO PIECES OF PLASTIC MOLDING ON THE DASH BOARD WHICH APPEAR TO BE DESIGNED TO LOOK LIKE SHINY METAL MOLDINGS BUT EXHIBIT A VERY DANGEROUS GLARE FROM BOTH THE FRONT AND SIDE REFLECTIONS FROM THE SUN. EVEN WHEN WEARING SUNGLASSES IT CAN MAKE IT DIFFICULT TO SEE WHERE YOU ARE GOING. I SHOWED THIS ISSUE TO THE SALESMEN AND HE COULD SEE IT TOO. HE SAID THAT HE WOULD TRY AND FIND THE PHONE NUMBER FOR A TOYOTA REPRESENTATIVE AND CALL HIM ABOUT THE PROBLEM. AFTER NOT HEARING BACK FROM HIM I RETURNED A FEW DAYS LATER AND HE TOLD ME THAT NO ONE AT THE DEALERSHIP COULD LOCATE HIS NUMBER. HE THEN TALKED TO HIS MANAGER AND RETURNED TO TELL ME THAT HIS MANAGER WOULD SEND AN EMAIL TO THE REGIONAL REPRESENTATIVE TO SEE IF ANYTHING COULD BE DONE ABOUT THE PROBLEM. IT HAS BEEN MANY WEEKS NOW AND I HAVE NOT HEARD BACK FROM ANYONE ABOUT RESOLVING THIS SAFETY ISSUE.