NHTSA Complaint #10905163 — 2005 FORD FREESTYLE

MY FORD FREESTYLE HAS BEGUN TO SURGE IN ACCELERATION WHEN AFTER I AM STOPPED WITH MY FOOT ON THE BRAKE, AND THEN I LET IT OFF FIRST TO GO, IT SURGES AHEAD OR BACKWARD, DEPENDING ON FORWARD OR REVERSE WITH NO PRESSURE AT ALL ON THE ACCELERATOR. REPEAT, I DO NOT PUT MY FOOT ON THE ACCELERATOR, AND IT SUDDENLY SURGES FORWARD OR BACKWARD WITH NO WARNING, THOUGH I CAN HEAR THE ENGINE AND AS WELL AS FEEL IT ONCE IT SURGES. THIS IS INTERMITTENT, AND SEEMS TO OCCUR WHEN THE AC IS ON. THE MILEAGE IS 123,000, AND IT HAS HAPPENED ABOUT 5 TIMES NOW, BUT IT IS INTERMITTENT. WE WERE ONCE IN MANY SITUATIONS: STOPPED IDLING AT A LIGHT WHEN IT WAS TIME TO GO, STOPPED IN A DRIVE THRU LANE WHEN IT WAS TIME TO GO, STOPPED IN A PARKING LOT BRIEFLY WAITING FOR PEDESTRIANS, SO BASICALLY STOPPED FOR AT LEAST A FEW MOMENTS---AND ONCE WHILE REVERSING FROM A PARKING SPACE. THIS IS A MAJOR SAFETY ISSUE. PLEASE REPLY ASAP TO MY EMAIL: [XXX]. I WILL BE OUT OF THE COUNTRY AND WILL NOT BE REACHABLE BY PHONE AND ALL MESSAGES LEFT ON MY CELL PHONE WILL BE LONG SINCE DELETED AUTOMATICALLY BEFORE I WOULD RETURN TO GET THEM. PLEASE LET ME KNOW IF THERE HAS BEEN ANYTHING FOUND ON THIS, SINCE I SEE A LARGE NUMBER OF OTHER PEOPLE ON THIS SITE HAVE BEEN HAVING PROBLEMS FOR A LOT OF YEARS. THIS LAST HAPPENED WHEN WE LAST DROVE THE VEHICLE ON SEPTEMBER 4TH 2016. WE HAVE NOT AS YET TRIED TO HAVE THIS FIXED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).