NHTSA Complaint #10904878 — 2007 GMC SIERRA 1500

BRAKE LIGHTS STAY ON. DUE TO BRAKE LIGHTS STAYING ON CRUISE CONTROL IS DISABLED. VEHICLE BRAKE OPERTATION IS DOING THE OPPOSITE, WHEN IN MOTION STAY ON AND WHEN SLOWING DOWN OR STOPPED BRAKE LIGHTS TURN OFF. CALLED GMC AND INFORMED THERE IS A RECALL FOR THE SAME YEAR BUT FOR THE CHEVY MALIBU. TOOK VEHICLE IN FOR REPAIR TO REPAIR AND PAID TO HAVE THE BODY CONTROL MODULE REPLACED ON 02/15/2016, ALMOST 7 MONTHS LATER THE ISSUE HAS RETURNED. ATTEMPTED TO HAVE DEALERSHIP THAT REPLACED PART LOOK AT BUT TOLD THERE IS ONLY A 12,000 MILE OR 12 MONTH WARRANTY AND VEHICLE HAS REACHED OVER THE 12,000 SO NO LONGER UNDER WARRANTY. WE WERE ALSO INFORMED THE WAS ONLY A "TEMPORARY FIX, AND THE BCM DOESN'T FIX THE BREAKS." DEALERSHIP CLAIMS THE SECOND PART THAT NEEDED TO BE REPLACED,WHICH WE DECLINED, WOULD HAVE PERMANENTLY FIX THE ISSUE. PART HAD ALREADY BEEN PURCHASED AT $10 AND WAS GOING TO BE CHARGED BY DEALERSHIP $150 FOR THEM TO PROVIDE AND INSTALL. CALLED GMC CUSTOMER SERVICE FOR ASSISTANCE TO CORRECT THIS SAFETY ISSUE. GMC CALLED TO INFORM US THAT AS A COURTESY AND THE APPROVAL BY THE MANAGERS AT DEALERSHIP, WILL BE ABLE TO GIVE A $2000 VOUCHER TOWARDS A NEW VEHICLE OR USED. CALLED DAYS LATER AS VOUCHER DID NOT COME THROUGH VIA EMAIL AND INFORMED UNFORTUNATELY VOUCHER AS THE VEHICLE MUST BE UNDER 100,000 MILE FOR TRADE IN. PER GMC CUSTOMER SERVICE AT THIS TIME UNABLE TO RESOLVE CORRECTING THE SAFETY ISSUE WITH BODY MODULE CONTROL AND IT WOULD BE THE EXPENSE OF CUSTOMER TO REPLACE AGAIN AFTER ITS BEEN REPLACED A LITTLE OVER 7 MONTHS AGO. VERY FRUSTRATED AS DRIVER OF THE VEHICLE IS 8 MONTHS PREGNANT AND DUE TO BREAK LIGHTS NOT WORKING MAY GET INTO AN ACCIDENT. WE WERE NOT INFORMED THIS WOULD ONLY BE A TEMP FIX. GMC CASE INFORMATION VALERIE-CUSTOMER ASSISTANCE CENTER SERVICE REQUEST NUMBER 8-2334730961 PHONE NUMBER 1-866-790-5600 EXT 5911198