NHTSA Complaint #10904766 — 2003 FORD EXPEDITION

OPEN DOOR SOUND INDICATOR WHILE ENGINE IS RUNNING--VEHICLE STOPPED TO LET PASSENGER OUT. WHEN ANY DOOR IS OPENED, THE OPEN-DOOR HIGH PITCHED STEADY-HUM SOUND COMES ON, WHICH IS NORMAL, HOWEVER, THE HUM WILL NOT SHUT OFF. IT CONTINUES LOUDLY FOR 8-10 MINUTES AND THEN REDUCES TO A FAINT HUM UNDER THE DASH. THE SOUND(S) CONTINUE EVEN AFTER THE SUV IS TURNED OFF, PUT IN PARK, AND THE KEY IS REMOVED. WE ARE THE ORIGINAL OWNERS OF THE 2003 EDDIE BAUER EXPEDITION AND IT'S OTHERWISE IN EXCELLENT SHAPE WITH JUST 57,000 MILES. THIS PROBLEM HAS RECENTLY BEEN VERIFIED BY A LOCAL FORD/KIA REPAIR SHOP WHOSE MECHANIC SCRATCHED HIS HEAD IN CONFUSION; HOWEVER, THEY WANT TO CHARGE US TO TEAR THE DASH APART TO ATTEMPT TO FIGURE OUT WHY THIS IS HAPPENING. THEY CAN'T TURN THE INDICATOR SPEAKER OFF ALTOGETHER. WE WANT TO KNOW WHAT FORD KNOWS ABOUT THE PROBLEM; MAINLY, WHAT IS CAUSING THE PROBLEM. CAN IF BE FIXED VIA A SIMPLER SOLUTION (MAYBE A SIMPLE FUSE OR WIRING?), IS THIS IS A POSSIBLE FUTURE FIRE DANGER, AND HAVE ANY OTHERS HAVE EXPERIENCED THIS UNUSUAL OCCURRENCE.