NHTSA Complaint #10904707 — 2004 VOLVO V70

WHEN WE FIRST PURCHASED THE CAR WE DROVE IT FOR ABOUT A WEEK BEFORE IT STARTED SURGING FORWARD AND STALLING A LOT. MY FIANC AND I WOULD HAVE TO PULL OVER, PARK THE CAR, HAVE TO TURN THE KEY THREE TIMES BEFORE STARTING. WOULD HAVE TO REPEAT PROCESS EVERY 5 MINUTES. SO WE TOOK IT TO PARAMOUNT VOLVO OF HICKORY, ENDED UP TAKING IT THERE FOR SERVICE. DROPPED IT OFF WITH A MAX FULL TANK OF GAS AS WELL, ALONG WITH PERSONAL ITEMS WE LEFT IN THE CAR. IT TAKES THEN ABOUT 4 OR 5 DAYS BEFORE CALLING US BACK WITH DIAGNOSTICS, SO WE END UP PAYING ALMOST 1,600$ TO GET THE TIMING CHAIN REPLACED, NEW HOSES PUT ON, FUEL PUMP REPLACEMENT, AND THE FUEL INJECTORS. WE PICK IT UP, AND OUR GAS IS ALMOST ON EMPTY....AND A FEW ITEMS WERE MISSING OUT OF OUR VEHICLE AS WELL. I KNOW THEY HAVE TO TEST DRIVE IT AFTER SERVICING THE VEHICLE, IT SEEMED LIKE THEY TOOK IT ON A JOY RIDE ALL OVER HICKORY. BUT WE DECIDED NOT TO MENTION THAT, AND TOOK IT AS A COMPLIMENT OF THEM "LIKING" THE CAR. AT LEAST WE HAD IT FIXED WE THOUGHT, THEN DROVE 45 MINUTES UP THE MOUNTAIN HOME. DROVE FOR ABOUT A DAY OR TWO UNTIL "CHECK ENGINE" LIGHT CAME BACK ON, SO WE CALLED VOLVO BACK. THAT TIME WE ENDED UP GETTING THE FUEL PUMP REPLACED ON A "RECALLED PART". AGAIN IT DRIVE FINE AFTER PICKING IT BACK UP 2ND TIME THEN STARTED ACTING UP AGAIN, BROUGHT IT BACK AND THEY FIXED THE TIMING ON IT. PICKED IT UP, WEEK OR TWO LATER WE SET UP A NEW APPOINTMENT BECAUSE THE CAR IS SURGING, RPMS WON'T GO OVER 2000, KICKS OUT AND IN GEAR, RPM GAUGE FLUCTUATES WHEN STOPPED. MY 4 YEAR OLD DAUGHTER AND I WERE DRIVING DOWN THE HIGHWAY YESTERDAY AND IT STARTED SURGING, THE STEERING SEEMED ALOT LOOSER, THEN IT STARTED SHAKING AROUND A CURVE PRETTY BAD, GOT SCARED AND BRAKED, STEERING WOULDN'T TURN , KEPT GOING STRAIGHT, RAN INTO THE GRASS ,THANK GOD. WE COULD HAVE DIED. ALSO ATTACHING A PHOTO OF THE REST OF MY COMPLAINT SINCE IT WOULDN'T FIT.