NHTSA Complaint #10904669 — 2015 CHEVROLET TRAX

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR A ROUTINE OIL CHANGE. THE CONTACT PRESENTED A RECALL NOTICE AND THE DEALER SCHEDULED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V422000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT HAD NOT EXPERIENCED A FAILURE BEFORE THE DEALER COMPLETED THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT'S PHONE FAILED TO PROPERLY SYNC WITH THE BLUETOOTH ACCESS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE CONTACT WAS INFORMED TO GET A NEW PHONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO PURCHASE A NEW PHONE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.