NHTSA Complaint #10904532 — 2009 CHRYSLER TOWN AND COUNTRY

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10904532
Vehicle	2009 CHRYSLER TOWN AND COUNTRY
Component	STRUCTURE:BODY
Date of Incident	July 14, 2016
Date Filed	September 7, 2016
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

THE WELDING ON THE LEFT STRUT THAT HOLDS OPEN THE LIFTGATE FAILED. WHEN THE LIFTGATE IS OPENED, IT MOMENTARILY STAYED IN THE UPRIGHT POSITION BEFORE SMASHING DOWN HARD. THE SAFETY FEATURE USUALLY IN PLACE WHERE ANYTHING IN THE WAY CAUSES IT TO GO BACK UP FAILED AS WELL. FIRST NOTICED AS MY 11 YEAR OLD SON WAS LOADING THINGS INTO THE BACK AND I HEARD HIM SCREAM ASKING WHY I CLOSED THE TRUNK ON HIM??? I HAD TO LIFT IT OFF OF HIM AND USE A LADDER TO HOLD IT OPEN. A BODY SHOP REPLACED THE STRUTS AND WELDED THE NEW ONE IN PLACE SINCE THE WELDING COMPONENT THAT FAILED WAS INSIDE THE LIFTGATE, SO A $2,000+ REPAIR. WELDING WAS ACCOMPLISHED FOR $500.

Related Complaints for the 2009 CHRYSLER TOWN AND COUNTRY

Other STRUCTURE:BODY Complaints

#11164728 — January 3, 2019 — SOMETIME OVERNIGHT ON JAN 1/2ND 2019 MY VEHICLE STARTED ON FIRE. THE VEHICLE WAS NOT IN USE, WAS PARKED IN OUR DRIVEW...

#11150852 — November 11, 2018 — SE ENCIENDE EL PANEL MARCANDO ABS. TAMBIN SE ABRE LAS PUERTAS COREDISA Y EL BAL ESTANDO EL CARO PARADO. HAY VECES QUE...

#11099550 — June 4, 2018 — TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE REAR HATCH INDEPENDENTLY OPENED WITH...

#11057070 — December 28, 2017 — THE REAR AIR DEFLECTOR LOCATED ON THE BACK LIFTGATE FLEW OFF WHILE DRIVING DOWN THE INTERSTATE STRIKING ANOTHER VEHIC...

#10568750 — March 12, 2014 — TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WATER WAS LEAKING THROUGH THE SUN ROOF. ...

Recent Complaints for the 2009 CHRYSLER TOWN AND COUNTRY

#11671959 — AIR BAGS — July 8, 2025 — The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396...

#11671958 — ELECTRICAL SYSTEM — July 8, 2025 — The contact owns a 2009 Chrysler Town and Country. The stated the vehicle was previously included in NHTSA Campaign N...

#11671959 — STEERING — July 8, 2025 — The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396...

#11624211 — ELECTRICAL SYSTEM — November 8, 2024 — I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not sta...

#11624211 — UNKNOWN OR OTHER — November 8, 2024 — I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not sta...