NHTSA Complaint #10904473 — 2009 GMC SIERRA 2500

THE DOOR LOCK ACTUATOR ON THE DRIVER'S DOOR WILL NOT WORK OR ONLY PARTIALLY WORK AT TIMES. SOMETIMES IT WORKS, SOMETIMES IT DOES NOT WORK AND SOME TIMES IT HALF ENGAGES SO THE DOOR CAN BE HALF WAY OPENED, BUT THE LATCH IS STILL ENGAGED SO IT CANNOT BE OPENED ALL THE WAY. MY CONCERN IS THAT THE DOOR WILL NOT BE LOCKED WHEN I THINK IT IS IF I DEPEND ON THE ELECTRIC LOCK. IT DOESN'T MATTER IF I USE THE KEYLESS ENTRY OR THE ELECTRIC BUTTON ON THE INTERIOR IF IT'S NOT WORKING, NEITHER OPERATE THE LOCK. I AM CONCERNED ABOUT THEFT OF PERSONAL BELONGINGS, OR WORSE, MY ENTIRE VEHICLE IF THE ACTUATOR DOES NOT LOCK THE DOOR AS INTENDED. IF THE ELECTRONIC PORTION DOESN'T WORK AND I HAVE LEFT THE VEHICLE RUNNING WHILE LOCKED, I MUST USE THE KEYLESS ENTRY TO UNLOCK THE OTHER DOORS AND ENTER THE VEHICLE VIA ANOTHER DOOR AND REACH OVER TO MANUALLY UNLOCK MY DRIVER DOOR. ANOTHER CONCERN IS THAT THE OTHERS WILL STOP WORKING AS THE DRIVER DOOR HAS AND I WILL NOT BE ABLE TO GET INTO MY VEHICLE. THESE SCENARIOS HAVE PRESENTED THEMSELVES AFTER THE VEHICLE HAS BEEN SITTING, AFTER A SHORT OR LONG DRIVE AS WELL. THERE DOESN'T SEEM TO BE ANY TIME THAT YOU ARE SAFE FROM IT NOT OCCURRING.