NHTSA Complaint #10904423 — 2012 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10904423
Vehicle 2012 FORD FOCUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 111,085 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

RECENTLY I'VE HAD AN ISSUE WITH THE STARTER. THE DASH STATED THE CAR BATTERY WAS LOW, I HAVE THE CAR TAKEN TO A LOCAL MECHANIC WHERE THE BATTERY IS TESTING THAT IT IS GOOD. THE CAR WILL START IN THE MORNINGS AFTER RESTING AND I DON'T DRIVE AS MUCH AS JUST TO BE SAFE WHILE I TRY TO FIGURE OUT WHAT'S GOING ON WITH THIS CAR. I'VE HAD THIS CAR FIXED THREE TIMES IN THE PAST YEAR, ONCE FOR THE CUSTOMER SURVEY SATISFACTION (NOT A RECALL FORD TOLD ME) TO HAVE THE TRANSMISSION FIXED, ANOTHER TO HAVE THE STEERING MODULE REPLACED AND A THIRD TIME TO HAVE THE CLUTCHES REPLACED AND THAT WAS DONE BY A DEALERSHIP TO STOP THE LURCHING AND JERKING THAT THE CAR DOES. I'M AMAZED AT THE CALLOUSNESS OF A COMPANY THAT COMPLETELY IGNORES THE PLEAS OF PEOPLE WHO HAVE ALMOST CRASHED IN THEIR VEHICLES! NO REGARD FOR THEIR CONSUMERS WHAT SO EVER!! I PROMISE THIS WILL BE THE FIRST & LAST FORD VEHICLE THAT I EVER BUY.

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