NHTSA Complaint #10904321 — 2012 HYUNDAI SANTA FE
VEHICLE SPEED CONTROL issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 10904321 |
| Vehicle | 2012 HYUNDAI SANTA FE |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | 36,000 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
AS EARLY AS LAST SUMMER, MY 2012 HYUNDAI SANTA FE STARTED TO (INTERMITTENTLY) ACCELERATE WHEN I STEPPED ON THE BRAKE. FRANKLY, I THOUGHT IT WAS RELATED TO THE SANDALS I WAS WEARING. I THOUGHT I WAS OCCASIONALLY STEPPING ON THE GAS AND THE BRAKE AT THE SAME TIME (I HAVE VERY BIG FEET -- SIZE FIFTEEN). THE PROBLEM STOPPED WHEN I SWITCHED SHOES (WHICH ALSO CORRESPONDED TO THE END OF SUMMER). THE PROBLEM CAME BACK INTERMITTENTLY THIS SUMMER AND IS NOW REPEATABLE. WHEN I AM GOING DOWN A STEEP HILL AT SPEEDS OVER ABOUT 20 MPH, THE ENGINE RPM'S INCREASE WHEN I STEP ON THE BRAKE. IT DOES THAT WHILE IN GEAR AND WHILE IN NEUTRAL. OBVIOUSLY, IF THE DRIVE TRAIN IS IN GEAR, THE ENGINE "FIGHTS AGAINST" THE BRAKE; IF THE DRIVE TRAIN IS IN NEUTRAL, THE ENGINE REVS. IF THE ENGINE IS IN NEUTRAL OR IS SHIFTED INTO NEUTRAL AFTER THE ACCELERATION STARTS, THE ENGINE RACES UNTIL I LET OFF THE BRAKE. IT HAS GONE AS HIGH AS 4-5 K RPM BEFORE I LET OFF THE BRAKE. ALL THAT'S REQUIRED TO GET THE CAR TO RETURN TO NORMAL IDLE IS THAT I PUMP THE BRAKE (LET OFF THE BRAKE ALL THE WAY -- I CAN IMMEDIATELY RE-APPLY THE BRAKE AND THE PROBLEM WON'T HAPPEN AGAIN). I HAVE IDENTIFIED A STRETCH OF ROAD NEAR MY HOUSE WHERE THE PROBLEM ALWAYS OCCURS. DRIVING EAST AT THE END OF WALNUT STREET AT THE INTERSECTION OF WALNUT AND BOSTON HILL CIRCLE, NEAR SOUTH STREET IN SHREWSBURY, MA 01545, IT PROBLEMS ALWAYS REPLICATES. IT ALSO ALWAYS HAPPENS AT THE BEND IN THE ROAD WHILE GOING DOWN HILL ON BOSTON HILL CIRCLE... UPDATED10/13/16 *BF ...VIDEO AVAILABLE *TR
Related Complaints for the 2012 HYUNDAI SANTA FE
Other VEHICLE SPEED CONTROL Complaints
#11348479
STOPPED AT A RED LIGHT. STEPPED ON GAS TO MOVE AND THE ENGINE REVVED UP AND IT JUST TOOK OFF. HAD TO USE BOTH FEET O...
#11174293
MY CAR IS SHAKING WHEN THE VEHICLE GETS UP TO AROUND 60 MILES AN HOUR.
#11164542
MY VEHICLE IS A 2012 HYUNDAI SANTA FE WITH 131,000 MILES. I WAS DRIVING ON THE HIGHWAY TRAVELING ABOUT 65 MPH AND LO...
#11103811
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WAR...
#10876725
ACCELERATING AWAY FROM STOP LIGHT, ACCELERATOR PEDAL DETACHED FROM FIREWALL. THE VEHICLE WAS 15-20 FT. INTO A FIVE L...
Recent Complaints for the 2012 HYUNDAI SANTA FE
#11700886
ENGINE
My 2012 Hyundai Santa Fe caught fire on October 29, 2025. Prior to this, the dealership completed one recall but left...
#11690571
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving 80 MPH, the vehicle made an abnormall...
#11679921
ENGINE
The carrier bearing failed and caused the engine to lock up while driving, thankfully we weren't on a busy road and w...
#11675315
ENGINE
Engine light was blinking. Hearing grinding from the front. Steering locked up. I was able to pull over safely. Calle...
#11663124
ELECTRICAL SYSTEM
In November 2024, my car engine failed. I came out of a store, turned key, all the dash lights lit up, and loud clang...