NHTSA Complaint #10904258 — 2016 HARLEY-DAVIDSON FLHX ELECTRICAL SYSTEM

Complaint Details

ODI Number	10904258
Vehicle	2016 HARLEY-DAVIDSON FLHX
Component	ELECTRICAL SYSTEM
Date of Incident	August 9, 2016
Date Filed	September 6, 2016
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE ELECTRICAL SWITCHES ON THE LEFT SIDE STOPPED WORKING. IT HAS LEFT ME WITHOUT INPORTANT SAFETY FEATURES LIKE HIGH BEAMS, LEFT BLINKER, AND HORN. CRUISE CONTROL AND VOLUME CONTROL ARE ALSO UNUSABLE. WHEN I TOOK IT INTO THE HARLEY DEALERSHIP IN FAIRFAX, VA THEY TOLD ME THEY COULDN'T DO ANYTHING AT THE SHOP B/C IT WASN'T CURRENTLY "THROWING A CODE". IT HAS SINCE STOPPED WORKING AGAIN. THE GUY AT THE SHOP SAID IT'S FAIRLY COMMON FOR THE SWITCH HOUSING TO GO OUT. THE KICKER, THEY SAID IT WOULD BE $100 JUST TO READ THE CODE (NOT COVERED UNDER WARRANTY) AND IF THE PROBLEM WAS U SEE WARRANTY, THEY WOULD FIX IT. SEEM'S CRAZY THAT THE BIKE IS LESS THAN 6 MONTHS OLD AND HAVING SAFETY ISSUES! NOTE: DATE GIVEN BELOW IS JUST AN ESTIMATE. NOT SURE OF EXACT DATE.

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