NHTSA Complaint #10904221 — 2009 CHEVROLET IMPALA STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10904221
Vehicle	2009 CHEVROLET IMPALA
Component	STRUCTURE:BODY:DOOR
Date of Incident	January 6, 2014
Date Filed	September 6, 2016
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR ACTUATORS FAILED TO OPERATE AS INTENDED. WHEN THE VEHICLE WAS PLACED INTO GEAR, THE ACTUATORS WOULD LOCK THE DOORS. ALSO, WHEN THE VEHICLE WAS STOPPED AND PLACED IN PARK, THE DOOR ACTUATORS WOULD UNLOCK THE DOORS. THE FUNCTION NO LONGER OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

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