NHTSA Complaint #10904205 — 2009 JEEP PATRIOT

2009 JEEP PATRIOT WENT TO SHOP FOR A CLUNKING NOISE COMING FROM UNDERNEATH THE FRONT DRIVER SIDE. CLUNKING SOUND WAS OCCASIONAL AND MOST OFTEN HAPPENED WHEN TURNING OR GOING OVER A BUMP. I THOUGHT IT MIGHT BE A SWAY BAR LINK. ONCE UP ON THE LIFT WE COULD SEE THAT THE CROSSMEMBER UP FRONT (AND OTHER PARTS OF THE UNDERBODY) WERE SEVERELY RUSTED. MECHANIC (INDEPENDENT) ADVISED THAT VEHICLE IS NO LONGER SAFE TO DRIVE AS THE RUST IS BAD ENOUGH THAT IT COULD CRACK THROUGH COMPLETELY AT ANY TIME, DROPPING OUT THE ENGINE, AMONG OTHER THINGS. CONTACTED CHRYSLER ABOUT ISSUE AS I FOUND OUT THAT THE 2007 JEEP PATRIOT WAS GIVEN AN EXTENDED WARRANTY (10 YEAR) FOR THIS EXACT SAME PROBLEM. CHRYSLER OFFERED ME NO ASSISTANCE OR GUIDANCE.