NHTSA Complaint #10903842 — 2016 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10903842
Vehicle	2016 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	September 4, 2016
Date Filed	September 6, 2016
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHILE DRIVING AT @35MPH ON A BUSY CITY STREET THE CAR DECELERATED SUDDENLY WITHOUT WARNING AND THE DRIVERS INSTRUMENT PANEL WENT OUT, GIVING ME, THE DRIVER A BLANK SCREEN. CAR WOULD NOT ACCELERATE AND SLOWED TO ABOUT 5MPH. NO PREVIOUS INDICATION OF THIS HAPPENING. SPOKE WITH 2 VOLVO SERVICE DEPARTMENTS AND BOTH PROVIDERS STATED THIS HAS HAPPENED TO OTHER CARS BEFORE. THIS IS A HUGE SAFETY DEFECT ESPECIALLY ON A BRAND NEW CAR. WHAT IF I HAD BEEN ON A FREEWAY GOING 70MPH AND THE CAR DECELERATES ALL OF A SUDDEN? VERY CONCERNED THAT MY CHILDREN AND I WILL DIE IN A CRASH GETTING REAR ENDED ON THE FREEWAY IF THIS SHOULD HAPPEN AGAIN.

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