NHTSA Complaint #10903620 — 2013 FIAT 500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10903620
Vehicle 2013 FIAT 500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

THE HEADLIGHTS AND TAILLIGHTS WILL NOT WORK. THE BULBS "BURN OUT" AS SOON AS THEY ARE REPLACED. THIS ISSUE HAS BEEN ONGOING SINCE THE CAR WAS PURCHASED, THE MANUFACTURER SIMPLY REPLACED THEM WHILE UNDER WARRANTY - NOW THAT THE VEHICLE IS NO LONGER UNDER WARRANTY AND THEIR DEALERSHIPS ARE CLOSED IN THE STATE THEY WISH TO HAVE ME TAKE THE CAR OUT OF STATE, PAY FOR A RENTAL WHILE THEY ATTEMPT TO DIAGNOSE THE PROBLEM. I HAVE GIVEN THEM 5 OPPORTUNITIES PRIOR TO THIS TIME TO DO SO AND EACH TIME WAS TOLD IT WAS "BAD BULBS". I CANNOT GET THE VEHICLE INSPECTED AND THERE IS ALSO A RECALL THAT I CANNOT GET SERVICED DUE TO THEIR OTHER FACILITIES BEING UNEQUIPPED TO SERVICE THIS PRODUCT. THERE ARE OTHER ELECTRICAL PROBLEMS THAT HAVE PLAGUED THE VEHICLE AND STILL ARE, BUT WILL NOT CAUSE A SAFETY INSPECTION FAILURE. THESE TOO HAVE BEEN SUPPOSEDLY REPAIRED IN THE PAST ONLY TO REOCCUR. I AM SEEKING YOUR ASSISTANCE AS I HAVE RECEIVED NO RESOLUTION FROM THE MANUFACTURER AND DO NOT HAVE THE MEANS TO PAY FOR A RENTAL CAR OF UNKNOWN DURATION FOR THEM TO ATTEMPT TO DIAGNOSE THIS FOR THE 6TH TIME. ANY HELP I CAN GET IS APPRECIATED. THERE HAVE BEEN MULTIPLE OCCURRENCES SINCE 2013.

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