NHTSA Complaint #10903496 — 2014 FORD FOCUS

WE ARE EXPERIENCING EXACTLY THE SAME ISSUE AS MANY OTHER PEOPLE (41) REPORTED ON THIS WEBSITE AND MORE PEOPLE ON OTHER WEBSITES ON INTERNET. NHTSA CONDUCTED OFFICIAL INVESTIGATION ON THIS ISSUE (NHTSA ACTION NUMBER: PE13031). WE HAVE TO UNFORTUNATELY REPORT THAT FORD HAS NOT ADDRESSED THIS ISSUE TILL THIS DATE (9-3-2016). OUR CAR WAS MULTIPLE TIMES IN DIFFERENT FORD DEALERSHIPS BUT NONE OF THEM WERE ABLE TO RESOLVE THE ISSUE. THE REPLACED BATTERY, HIGH VOLTAGE HARNESS, REPROGRAMMED PCM AND TPM MODULES SEVERAL TIMES BUT THE SERIOUS SAFETY ISSUE IS STILL PRESENT. WE HAVE EXPERIENCED THIS ISSUE MORE THAN 10 TIMES SINCE 2014 (WE STOPPED COUNTING), EVEN 5 TIMES IN ONE DAY. ISSUE: THE VEHICLE, WHILE IN MOTION, SUDDENLY LOSES POWER AND DRIVER RECEIVES A RED TRIANGLE INDICATOR AND THE MESSAGE "STOP SAFELY NOW" IN THE INSTRUMENT CLUSTER. DRIVER UNFORTUNATELY CANNOT STOP SAFELY BECAUSE THE VEHICLE LOSSES ALL ENGINE POWER AND IS DECELERATING VERY FAST SO THE DRIVER DOESN'T HAVE TIME TO PULL OVER WHILE IN TRAFFIC OR DRIVING ON A FREEWAY. WE WOULD LIKE NHTSA TO TAKE ACTION AGAIN AS THE ISSUE WAS NOT ADDRESSED IN 2013 AS STATED UNDER NHTSA ACTION NUMBER: PE13031. THIS IS SAFETY ISSUE NOT ONLY FOR THE DRIVER AND VEHICLE OCCUPANTS BUT ALSO FOR OTHER PEOPLE IN SURROUNDING VEHICLES.