NHTSA Complaint #10903408 — 2008 FORD TAURUS STEERING

Complaint Details

ODI Number	10903408
Vehicle	2008 FORD TAURUS
Component	STEERING
Date of Incident	August 30, 2016
Date Filed	September 3, 2016
Mileage	149,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

AFTER HAVING THE VEHICLE FOR 5 MONTHS, THE STEERING WENT OUT WHILE TRING TO EXIT A DRIVEWAY. WAS TOLD THAT DUE TO MY WARRANTY DRIVETIME WOULD REPLACE THE POWER STEERING PUMP. AFTER CALLING IN TO WORK ON E OCCASIONS AND WAITING ABOUT 4 TO 6 HOURS ON EACH VISIT, JUST TO BE TOLD THAT ITS MY RACK AND PINION WHICH DRIVE TIME DOES NOT COVER. IM NOT SURE WHY THEY WOULDNT COVER THE COMPLETE STEERING SYSTEM. THE MECHANIC SAID IT WILL COST ME 1000...5 MONTHS OF HAVING THE VEHICLE

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