NHTSA Complaint #10903260 — 2007 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2007 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, A CRACKLING SOUND WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR LEAF SPRINGS FAILED AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) WAS RECEIVED IN OCTOBER 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE FAILURE MILEAGE WAS 101,000. PARTS DISTRIBUTION DISCONNECT.