NHTSA Complaint #10903214 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10903214
Vehicle 2012 FORD FOCUS
Component STEERING
Date of Incident
Date Filed
Mileage 87,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

AS OF SEPTEMBER 2, 2016, 3 TIMES WITHIN PAST 2 WEEKS AFTER STARTING VEHICLE GET ERROR MESSAGE "STEERING ASSIST FAULT" AND THERE IS NO POWER STEERING. AFTER TURNING OFF VEHICLE AND RESTARTING THE ERROR HAS BEEN CLEARED. CONCERNED OF TOTAL FAILURE WHICH LOOKS TO BE ~$2000 TO REPAIR OR FAILURE WHILE DRIVING, ON NHTSA WEBISTE THERE ARE 254 STEERING COMPLAINTS FOR 2012 FOCUS, AROUND 50 FOR 2013 FOCUS AND 50 FOR 2014 FOCUS. THERE WERE 5 COMPLAINTS FOR 2011 FOCUS WHICH IS LAST MODEL THAT DID NOT HAVE EPAS STEERING. CLEARLY THERE IS A DESIGN PROBLEM WITH THIS EPAS STEERING SYSTEM, AM HOPING FORD DOES THE RIGHT THING AND RECALL THIS TO ALLEVIATE UNHAPPY CUSTOMERS AND POTENTIAL SAFETY PROBLEM.

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