NHTSA Complaint #10903177 — 2012 FORD FOCUS

POWER STEERING FAILURE- STARTED WITH EVERYONCE IN A WHILE ID GET THE ERROR NOTICE OF POWER STEERING FAILURE SO I WOULD TURN OFF THE CAR START IT BACK UP AND FINE, IT STARTED TO HAPPEN MORE FREQUENTLY TO THE IMBARRASSING POINT OF HAVING TO TURN ON AND OFF THE CAR 5-10 TIMES JUST TO HAVE POWER STEERING, THEN I GOT A LETTER TO UPDATE MY CAR'S SOFTWARE TO HELP FIX THE POWER STEERING ISSUE, I GOT THE SOFTWARE UPDATE AND 3 MONTHS LATER TOTAL FAILURE, I NOW HAVE ZERO POWER STEERING AND NOW FORD WANTS ME TO PAY $2200 TO FIX IT, WHEN IT FAILED I ALMOST CRASHED INTO ANOTHER CAR WITH MY KIDS IN MY CAR ON THE FREEWAY, NEEDLESS TO SAY WE ARE GREATFUL TO BE ALIVE, SAD THING IS ALL OTHER MODELS FROM 2011-2012 WITH THE SAME EXACT POWER STEERING SYSTEM GET A RECALL WHY NOT THE FOCUS? I WISH I WOULD HAVE KNOWN BEFORE I WOULD HAVE NEVER BOUGHT THE CAR, FORD IS A SCAM AND DOESNT BACK UP ITS PRODUCT, THE POWER STEERING IS BROKE BECAUSE OF THEIR DEFECTIVE PRODUCT