NHTSA Complaint #10903035 — 2011 FORD F-150 STEERING

Complaint Details

ODI Number	10903035
Vehicle	2011 FORD F-150
Component	STEERING
Date of Incident	August 31, 2016
Date Filed	September 1, 2016
Mileage	30,050 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

WHEN TURNING STEERING WHEEL THE EPAS (ELECTRONIC POWER STEERING ASSIST) CATCHES AND LAGS FOR A SHORT TIME AND DOES NOT RESPOND. THIS HAPPENS INTERMITTENTLY AND NOT ALL THE TIME. IT WAS TAKEN IN TO CORWIN FORD IN NAMPA, IDAHO FOR THIS PROBLEM ON SEPTEMBER 17, 2013 WHILE STILL UNDER WARRANTY AT 21,310 MILES (INVOICE NUMBER 10763). THEY COULD NOT DUPLICATE THE PROBLEM AND NO FIX WAS DONE. THIS HAS BEEN A CONTINUING PROBLEM EVER SINCE AND STILL HAPPENS OCCASIONALLY. YESTERDAY, AUGUST 31, 2016 WITH 30,050 MILES ON MY F150, THIS HAPPENED AGAIN. THIS IS A SAFETY ISSUE WHEN DRIVING DUE TO THE FACT THAT YOU ARE NOT EXPECTING THIS PROBLEM WITH RETURNING TO CENTER OF THE STEERING WHEEL WHEN DRIVING DOWN THE HIGHWAY AND CAN CAUSE YOU TO VEER OUT OF YOUR LANE OR TOWARD THE SIDE OF THE ROAD.

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