NHTSA Complaint #10899465 — 2008 BMW 535I

MY 2008 BMW 535I HEADLIGHT WENT OUT AND I TOOK IT TO A CERTIFIED MECHANIC TO CHANGE THE HEADLIGHT BULB, HE TOOK OUT THE HEADLIGHT AND SHOWN TO ME THE WIRING IN BOTH HEADLIGHTS HAVE FLAKED OFF AND HAD PRESENTED A FIRE HAZARD SITUATION WHICH CAUSED THE FUSE THE BLEW. I RESEARCHED THE BMW FORUMS AND FOUND LOTS OF PEOPLE WITH THE SAME ISSUE, HENCE, IT IS NOT AN OUTLIER. I CONTACTED BMW USA AND THEY REFUSED TO REMEDY THE SITUATION. I WAS TOLD BY THEM THAT THE VEHICLE IS OUT OF WARRANTY AND THAT THE VEHICLE MILEAGE WAS PAST THE HEADLIGHT WIRING SHOULD NOT GO BAD IN 8 YEARS AND THEY WERE RUDE AND TOLD ME THEY WILL NOT PAY FOR IT. I ALSO LEARNT THAT MOST OF THESE HEADLIGHT WIRES IN THE E60 FLAKED OFF WITHIN 50K MILES AND ARE NOT DISCOVERED UNTIL A SHORT OR BLOWN BULB. HELLA (THE MANUFACTURER OF THE HEADLIGHT) SAID IT IS NOT THEIR PROBLEM SINCE THE MAKE THE HEADLIGHTS TO BMW SPECIFICATIONS.