NHTSA Complaint #10898973 — 2010 KIA FORTE

TL* THE CONTACT OWNS A 2010 KIA FORTE. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT HEARD A CLICKING NOISE EMERGING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED REPLACEMENT. THE FAILURE OCCURRED EVERY DAY FOR THE PAST FOUR MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.