NHTSA Complaint #10898972 — 2009 DODGE JOURNEY AWD ELECTRICAL SYSTEM

Complaint Details

ODI Number	10898972
Vehicle	2009 DODGE JOURNEY AWD
Component	ELECTRICAL SYSTEM
Date of Incident	May 24, 2016
Date Filed	August 26, 2016
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

CAR WAS BOUGHT 02/2016. STARTING HAVING START AND ELECTRICAL PROBLEMS IN MARCH 2016 CONTACTED DEALERSHIP IN MAY 2016 HAD KEY REPLACED AND ELECTRICAL REPLACED IN JULY CAR WAS STILL HAVING PROBLEMS. OPENED A CASE WITH DODGE, AND HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE UNTIL THE DEALERSHIP CAN DUPLICATE THE PROBLEM THE CAR STARTS INTERMITTENTLY, RADIO WILL TURN OFF WHILE DRIVING AND TURN ON AT FULL VOLUME THE ONLY HAPPENS IF YOU DRIVE THE CAR. I WILL NOT HAPPEN IF IT SITS IN A PARKING LOG BEING STOPPED AND STARTED EVERY DAY. CAR FAX WILL SHOW THAT THE KEYS AND ELECTRICAL HAVE NOW BEEN REPLACED TWICE.

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