NHTSA Complaint #10898746 — 2012 FORD F-150 ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10898746
Vehicle	2012 FORD F-150
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 25, 2016
Date Filed	August 26, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE SERVICE ADVANCE TRAC WARNING LIGHT APPEARED ON THE VEHICLE CONSOLE, TURN INDICATORS WOULD NOT WORK WHILE VEHICLE WAS MOVING, OR STATIONARY. HIT THE OK BUTTON AS INDICATED ON THE VEHICLE CONSOLE, AND THE WARNING LIGHT WENT OFF. TURNED OFF VEHICLE AND AFTER RESTARTING THE VEHICLE AND DRIVING FORWARD THE SERVICE ADVANCE TRAC WARNING WENT OFF. DROVE TO A LOCAL LOWES STORE APPROXIMATELY 2 MILES AWAY. AFTER RETURNING TO THE VEHICLE AND PUTTING THE VEHICLE IN DRIVE, THE POWER STEERING WOULD NOT WORK AND A NEW WARNING APPEARED EPAS "ELECTRIC POWER ASSIST " FAIL AND THE SERVICE ADVANCE TRAC WARNING ALSO CAME ON. CALLED A TOW TRUCK AND WAS TOWED TO LOCAL FORD DEALERSHIP. SINCE THE VEHICLE IS A 2012 WITH 53,000 MILES IT IS NOT COVERED UNDER WARRANTY FROM FORD. I WAS VERY FORTUNATE THAT I WAS NOT DRIVING THE VEHICLE ON THE BUSY HIGHWAY "WILMA RUDOLPH BLVD." I HAD BEEN ON JUST A FEW MOMENTS PRIOR TO THE STEERING PROBLEM AS I AM SURE AN ACCIDENT WOULD HAVE BEEN VERY HARD TO AVOID.

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