NHTSA Complaint #10898596 — 2012 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10898596
Vehicle 2012 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage 72,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MY F150 IS CONSTANTLY EXPERIENCING THE EXACT DANGEROUS MALFUNCTION THAT SAFETY RECALL 16S19 DESCRIBES. FORD IS NOT PROVIDING ANY RENTAL ASSISTANCE AND CURRENTLY DOES NOT KNOW WHEN A SOLUTION WILL BE AVAILABLE. MY TRANSMISSION WILL HAVE ISSUES SHIFTING TO THE NEXT GEAR, REV UP WAY FARTHER THAN NECESSARY TO SHIFT AND THEN STALL. I HAVE TO TURN OFF MY TRUCK AND TURN IT BACK ON SEVERAL TIMES TO GET RID OF THE ISSUE JUST TO GET ME TO MY DESTINATION. THIS OCCURS ON 50% OF MY DRIVES AROUND THE CITY. I WILL NOT DARE TAKE IT FURTHER THAN 10 MILES IN FEAR THAT I MIGHT BE STRANDED AND FORCED TO PAY FOR TOWING. FORD HAS ALSO TOLD ME I MUST PROVE SOMETHING IS WRONG WITH MY VEHICLE TO EVEN APPLY FOR A RENTAL. MY LOCAL FORD SERVICE IS NOT ABLE TO FIND ANYTHING WRONG BESIDES THE EXACT ISSUE I'M DESCRIBING. IT'S A PANDORA'S BOX, BUILT TO PUT THE CONSUMER IN THE WORST POSITION RISKING INJURY OR DEATH DRIVING A FAULTY VEHICLE OR PAYING THE BILL FOR A RENTAL.

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