NHTSA Complaint #10898231 — 2003 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10898231
Vehicle	2003 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	June 28, 2015
Date Filed	August 24, 2016
Mileage	172,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THIS COMPANY CLAIMS TO SELL CHRYSLER FLUID THAT WHICH ALMOST KILLED MY DRIVER AND ME BECAUSE OF MY DISABILITIES AND OTHER ISSUES AND FOR USING DEXRON FLUID IN THEIR PRODUCT. THEY ARE ADVERTISING THIS TO OTHER CHRYSLER OWNERS. I HAVE RESEARCH AND LOCATE A FEW DOCUMENTS WHERE THIS COMPANY MISLEAD ME AND USED DEXRON INSTEAD OF CHRYSLER FLUID ATF4 WHICH COMPLETELY DIFFERENT DEXRON. TRANSTAR TRIED TO PASS THE BLAME WHEN MY 2003 DURANGO WAS WORKING PERFECTLY UNTIL USING THEIR FLUID WHICH CAUSE MY TRANSMISSION TO OVERHEAT AND DESTROY IT. I ONLY ASKING THEM FOR FILTER. THEY CLAIM TO BE EXPECTS IN TRANSMISSION AND WHO KNOWS WHO ELSE THAT SELL THIS BAD PRODUCT TO OTHER CHRYSLER/DODGE OWNERS. HTTPS://WWW.TRANSTAR1.COM IN THE LETTER FROM TRANSTAR THEY UPFRONT ADMITTED FAULT OF USING THE WRONG PRODUCT AS THEY CLAIM ITS GOOD FOR CHRYSLER/DODGE, WHEN IT HAS NOT.

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