NHTSA Complaint #10898009 — 2013 VOLKSWAGEN PASSAT

2013 PASSAT TDI WITH 51K MILEAGE, CEL WENT ON A FEW DAYS AGO SO I WAS CONCERNED AND BROUGHT IT TO THE DEALERSHIP. AFTER DIAGNOSTICS RUN, I WAS TOLD THE ADBLUE HEADER UNIT HAD TO BE REPLACED BECAUSE I HAD A FAULTY SENSOR. WAS GIVEN ESTIMATE OF $1200 TO FIX. WAS TOLD COST WILL NOT BE COVERED AT ALL. AFTER DOING RESEARCH, IT SEEMS VWS DIESEL CARS ARE ALL EXPERIENCING THIS PROBLEM, MOSTLY AFTER THE 3/36K WARRANTY PERIOD HAS PASSED AND THEN NOT HELPING OWNERS WITH COST OF THIS DEFECT. GIVEN THAT ALL THESE VEHICLES HAVE A CURRENT BUYBACK OPTION DUE TO DIESELGATE, I AM APPALLED THAT VW IS NOT OFFERING ANY TYPE OF COMPENSATION FOR THIS APPARENT YET NOT DECLARED DEFECT THAT SHOULD REALLY RESULT IN A FULL RECALL. I CONTINUE TO HOPE FOR A POSITIVE RESOLUTION TO THIS ISSUE BUT AM CITING THIS COMPLAINT AS I SEE NUMEROUS SIMILAR VEHICLES EXPERIENCING THIS ISSUE AND IT NEEDS BROADER ATTENTION THAN WHAT IT IS GETTING FROM VOLKSWAGEN.