NHTSA Complaint #10897823 — 2017 CHRYSLER PACIFICA

THE POWER SLIDING SIDE DOORS MAKE A TERRIBLE GRINDING NOISE WHEN OPENING & CLOSING. WE'VE OWNED THE VEHICLE 4 DAYS. FIRST THE RIGHT SIDE DOOR STARTED IN THE MORNING, THE SAME DAY IN THE AFTERNOON THE LEFT SIDE DOOR STARTED. THE SERVICE DEALER CHECKED IT AND COMMENTED THAT THE BEARINGS MIGHT HAVE BROKEN IN THE UPPER TRACT. THEY MADE AN APPOINTMENT TO REPAIR. ALSO THE BLUETOOTH WILL NOT CONNECT. IT IS VERY GLITCHY. IT SOMETIMES SEES THE PHONE, BUT IT CAN NOT BE USED AT ALL AND THE PHONE STATES TO 'MAKE SURE NEARBY DEVICE IS ON, CONNECTION WAS LOST'. THE CAR BLUETOOTH SETTINGS WON'T FORGET THE DEVICE EASILY TO RETRY. TWO SEPARATE PHONE CALLS TO UCONNECT SERVICE ASSISTANCE AND IT STILL WOULD NOT WORK EVEN AFTER TWO DIFFERENT 'SOFT RESETS' AS DIRECTED BY SERVICE. 4 DIFFERENT SMARTPHONES WE'RE TRIED AND EVEN AN IPOD TOUCH. ALL OF WHICH HAD NO PROBLEM CONNECTING TO OTHER BLUETOOTH DEVICES. BOTH ISSUES ARE SCHEDULED TO BE REPAIRED...FRUSTRATING ISSUES FOR A BRAND NEW VEHICLE.