NHTSA Complaint #10897817 — 2006 CHRYSLER PACIFICA

WHEN TAKING MY CAR FOR A ROUTINE OIL CHANGE, THE TECHNICIAN ADVISED ME THAT MY CAR WOULD NOT PASS INSPECTION DUE TO SEVERE RUSTING OF THE ENGINE CRADLE. AFTER SEARCHING THE WEB, I FOUND THAT THIS HAS BEEN A PROBLEM WITH THIS MODEL AND THAT CHRYSLER REFUSES TO ADDRESS THIS PROBLEM BUT FOR A VERY NARROW MANUFACTURING WINDOW. HOW LONG IS AN ENGINE CRADLE SUPPOSED TO LAST IF PROPERLY COATED? I ALSO SAW THAT THERE IS A CLASS ACTION SUIT REGARDING THIS PROBLEM. ARE OTHERS IN THE SAME SITUATION GETTING ANY SATISFACTION FROM THIS ACTION? I SPENT $3,600 TO REPLACE THE ENGINE CRADLE WITHOUT ANY HELP FROM CHRYSLER. IF THIS IS A WIDE-SPREAD AND DANGEROUS PROBLEM, WHY ARE THEY JUST IGNORING IT? UNFORTUNATELY, I DON'T HAVE ANY PHOTOS OF THE ROTTED OUT CRADLE.