NHTSA Complaint #10897718 — 2013 BUICK ENCORE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10897718
Vehicle	2013 BUICK ENCORE
Component	VEHICLE SPEED CONTROL
Date of Incident	August 20, 2016
Date Filed	August 22, 2016
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

CONTACT WAS DRIVING A 2013 BUICK ENCORE (~58,000 MILES) IN A LARGE PARKING LOT WHEN THERE WAS A SUDDEN DECELERATION, THE MALFUNCTION INDICATOR LAMP AND TRACTION OFF LIGHT CAME ON WITH A MESSAGE "ENGINE POWER IS REDUCED." MESSAGE CLEARED AFTER TURNING OFF THE VEHICLE AND RESTARTING; MALFUNCTION INDICATOR LAMP REMAINED ON. DEALERSHIP STATES PROBLEM WITH THROTTLE BODY AND NEED TO "CLEAN CARBON" -- $1,059 SO FAR.

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