NHTSA Complaint #10897655 — 2013 HONDA CR-Z

TAKATA RECALL THE FIRST SAFETY RECALL LETTER WAS DISTRIBUTED IN MARCH. THE DEALER WAS CONTACTED IN JUNE, AS PARTS WERE TO BE AVAILABLE IN SUMMER OF 2016. THE DEALER STATED THAT I WOULD BE CALLED WHEN THE PARTS HAD ARRIVED. I CALLED AGAIN IN AUGUST TO CHECK ON THE STATUS OF THE PARTS, ONLY TO DISCOVER THEY HAD NOT EVEN BEEN ORDERED. I ORDERED THE PARTS AGAIN AND NOW MUST WAIT 'TWO WEEKS TO THREE MONTHS' FOR THE PARTS TO ARRIVE. I FEEL THAT THE DEALER HAS FAILED TO REMEDY THIS LIFE-THREATENING DEFECT IN MY VEHICLE, WITHOUT CHARGE, WITHIN A REASONABLE TIME PERIOD (60 DAYS FROM FIRST CONTACT WITH THE DEALER FOR A REPAIR APPOINTMENT). CONSIDERING THE SERIOUS NATURE OF THIS SAFETY RECALL, ANYTHING THAT CAN BE DONE TO EXPEDITE THIS PROCESS WOULD BE APPRECIATED.