NHTSA Complaint #10897296 — 2009 VICTORY KINGPIN EIGHT BALL

3 OF 5 REAR PULLEY BOLTS SHEARED OFF WHILE RIDING. PULLEY IS POWDER COATED. THE SURFACE BETWEEN THE PULLEY AND HUB OF RIM WAS NOT "CLEANED" OF THE POWDER COATING WHICH EVENTUALLY RUBBED OFF CREATING FRICTION BETWEEN THE BOLT HEADS. THE LOOSE POWDER COATING THEN SHEARS THE BOLT HEADS OFF (THEY DO NOT BACK OUT, THEY SHEAR OFF!). THIS HAPPENED TO ME WHILE RIDING! I HEARD A NOISE AND COULD NOT FIGURE OUT WHERE IT WAS COMING FROM. RODE BIKE CAREFULLY TO FRIEND'S HOUSE WHERE IT WAS FOUND THAT THREE BOLT HEADS WERE GONE!! MY PULLEY WAS MOVING USING YOUR HAND ALONE. I'M SO LUCKY TO BE ALIVE. I HAVE RECENTLY READ OF THIS HAPPENING TO SIX PEOPLE IN LESS THAN A MONTH TO BIKES THAT HAVE POWDER COATING. ONE PERSON SAID THAT THEY WENT TO VICTORY/POLARIS AND GOT NO RESOLUTION. I CAN COME UP WITH A HANDFUL OF PEOPLE RIGHT NOW THAT COULD FILE THE SAME CLAIM AS I AM. I WANT TO BE COMPENSATED FOR THE COST OF REPAIRS - AT MINIMUM! (IN PICTURES, NOTE THE PRESENCE OF POWDER COATING ON BACK SIDE OF PULLEY)