NHTSA Complaint #10897050 — 2000 DODGE RAM 2500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10897050
Vehicle	2000 DODGE RAM 2500
Component	STRUCTURE:BODY
Date of Incident	August 19, 2016
Date Filed	August 19, 2016
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

THE DASHBOARD AROUND THE INSTRUMENT CLUSTER, RADIO, AND HEAT/AC CONTROLS IS BREAKING INTO PIECES. I AM CONCERNED THAT THIS WILL BE A SAFETY ISSUE IN THE EVENT OF AN ACCIDENT. THIS IS BECAUSE OF THE SHARP AND JAGGED EDGES AND LOOSE MATERIAL ALL THROUGHOUT THE DASH AREA. CURRENTLY I HAVE ZIP TIES HOLDING MY HEAT/AC CONTROLS IN PLACE AND 2 REMAINING FACTORY SCREWS HOLDING MY RADIO IN PLACE. THE TOP PORTION OF THE DASH ALSO HAS FAILED AND FALLEN APART OVER THE YEARS AND DUE TO SAFETY CONCERNS, I HAVE ALREADY REPLACED IT. I HAVE BEEN UNSUCCESSFUL IN FINDING A SUITABLE REPLACEMENT LOWER DASH ASSEMBLY TO REPLACE MINE WITH.

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