NHTSA Complaint #10896795 — 2014 HONDA ACCORD

GOODYEAR ASSURANCE FUEL MAX TIRES WITH 41,000 MILES ON A 2014 HONDA ACCORD HAVE PIECES OF RUBBER COMING OUT OF THEM. THE BALANCING AND ALIGNMENT ARE FINE AND AIR PRESSURE IS AT 33 PSI. TIRES ARE ROTATED AT EVERY SERVICE, APPROXIMATELY 5,000 MILES. I HAVE TRIED TO SEND PICTURES TO GOODYEAR HEADQUARTERS AND THEY REFUSE TO ALLOW ME TO DO SO. THEY ONLY ACCEPT THE WORD OF THE AUTHORIZED DEALER WHO STATED IT IS A RESULT OF DRIVING ON GRAVEL ROADS, WHICH HAS NEVER TAKEN PLACE. THEY WERE WILLING TO DO A PARTIAL WEAR ADJUSTMENT, BUT THEY WILL NOT GO THE 50% AS STATED IN THE WRITTEN WARRANTY.