NHTSA Complaint #10896577 — 2003 LEXUS GX470

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10896577
Vehicle	2003 LEXUS GX470
Component	UNKNOWN OR OTHER
Date of Incident	August 1, 2012
Date Filed	August 17, 2016
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE BEEN WAITING OVER 3 YEARS TO GET THE CRACKED / MELTING DASHBOARD REPAIRED UNDER THE RECALL I RECEIVED OVER 3 YEARS AGO. I SPOKE TO THE LOCAL LEXUS DEALER AND THEY SAID I WAS STILL # 49 IN LINE TO GET THIS DONE. REALLY ? AFTER 3 YEARS. HOW PATIENT DOES ONE NEED TO BE ? I BELIEVE A CIVIL SUIT IS IN ORDER HERE. WITH THE TIME AND TRIPS TO THE DEALER FOR THIS AND IT'S STILL NOT HANDLED - SOMEONE WITH SOME AUTHORITY NEEDS TO PRESS THIS ISSUE WITH LEXUS.

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