NHTSA Complaint #10896519 — 2009 FORD ESCAPE SERVICE BRAKES

Complaint Details

ODI Number	10896519
Vehicle	2009 FORD ESCAPE
Component	SERVICE BRAKES
Date of Incident	October 1, 2015
Date Filed	August 17, 2016
Mileage	169,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SENSOR AND STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ONBOARD DIAGNOSTIC WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE DEALER STATED THAT THE MASS AIR INDEX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, THE MAINTENANCE WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS REPAIRED, BUT THE ABS, LOW TIRE PRESSURE, TRACTION CONTROL, AND PARKING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 169,000. UPDATED 10/18/16*LJ *TR

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