NHTSA Complaint #10896498 — 2010 DODGE CARAVAN SERVICE BRAKES

Complaint Details

ODI Number	10896498
Vehicle	2010 DODGE CARAVAN
Component	SERVICE BRAKES
Date of Incident	August 31, 2013
Date Filed	August 17, 2016
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT BOTH FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND WITHIN SHORT INTERVALS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

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