NHTSA Complaint #10896477 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10896477
Vehicle 2013 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 61,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WHILE DRIVING ON THE PARKWAY AT 55MPH THE ENGINE SHUT DOWN LEAVING ME WITHOUT POWER, THE BATTERY LIGHT AND ENGINE LIGHT CAME ON. I WAS IN THE MIDDLE LANE WITH MY TWO SMALL CHILDREN IN THE BACKSEAT, NOT ONLY DID I NOT HAVE POWER TO THE ENGINE I DIDN'T HAVE POWER STEERING FOR THE VEHICLE SHUT COMPLETELY DOWN. I WAS ABLE TO PULL OFF THE ROAD TO THE SIDE OF THE ROAD, WHERE I TRIED TO RESTART THE CAR ONLY TO SMELL SOMETHING BURNING FROM THE ENGINE. THIS WAS THE SCAREST MOMENT FOR ME ALONE ON THE SIDE OF THE PARKWY WITH TWO SMALL CHILDREN AND TRAFFIC FLYING PAST US. MY CAR HAD TO BE TOWED TO THE DEALER AND IT IS THREE DAYS LATER AND THE CAR IS STILL NOT STARTING AND THEY CAN NOT FIGURE OUT WHY. MY CAR ONLY HAS 61,000 MILES.

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