NHTSA Complaint #10896207 — 2005 NISSAN XTERRA

VEHICLE WAS NOT DRIVING WELL, WE WERE HAVING PROBLEMS ACCELERATING, AND WERE HEARING NOISES SIMILAR TO WHEN YOU DRIVE OVER RUMBLE STRIPS. OUR MECHANIC DIAGNOSED THE PROBLEM AS RADIATOR COOLANT MISSING WITH THE TRANSMISSION FLUID. VEHICLE WAS TRANSFERRED TO NISSAN DEALERSHIP AND WE OPENED A CASE WITH NISSAN CONSUMER AFFAIRS AS VEHICLE ONLY HAD 75K MILES, HOWEVER IT WAS 9 YEARS OLD AND THEREFORE SUBJECT TO THE $3,000 DEDUCTIBLE. AFTER REVIEWING OUR CASE FOR ALMOST THREE WEEKS, WE WERE INFORMED THAT NISSAN COULD NOT HELP US. WE PAID THE $3,000 DEDUCTIBLE TO HAVE THE TRANSMISSION REPLACED, HOWEVER FEEL THAT NISSAN SHOULD BE HELD ACCOUNTABLE FOR FIXING THE KNOWN DEFECT WITH THIS VEHICLE THAT COULD HAVE CAUSED SIGNIFICANT ACCIDENTS AND INJURIES IF THE TRANSMISSION FAILED WHILE WE WERE DRIVING ON A BUSY ROADWAYS.