NHTSA Complaint #10896130 β€” 2010 NISSAN ALTIMA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10896130
Vehicle 2010 NISSAN ALTIMA
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 51,207 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

MELTED DASHBOARD CAUSES TERRIBLE GLARE EARLIER THIS YEAR I CONTACTED NISSAN'S REGIONAL OFFICE TO EXPLAIN THAT MY CAR'S DASHBOARD HAS MELTED. THE MELTING OF THE DASHBOARD IS SO TERRIBLE IT CREATES A GLARE WHEN THE SUNLIGHT HITS IT. PLEASE SEE ATTACHED IMAGES. IN ADDITION, I HAVE NO IDEA IF THE MELTING OF THE DASHBOARD IS CREATING TOXIC AIR, WHICH I AM BREATHING IN EACH TIME I USE MY CAR. I HAVE BEEN SICK ALL YEAR AND CAN ONLY ATTRIBUTE THIS TO MY FAILED DASHBOARD. NISSAN EXPLAINED TO ME THAT THE ONLY REMEDY IS TO COMPLETELY REPLACE THE DASHBOARD, BUT THEY WILL NOT INCUR THE CHARGES BECAUSE THE CAR IS NO LONGER UNDER WARRANTY. NISSAN QUOTED THAT THE REPAIR WOULD BE $2,381.43, BUT I AM NOT ABLE TO PAY THIS CONSIDERING I AM A TEACHER AND HAVE TO TUTOR TO MAKE ENDS MEET. I HAVE DONE MUCH RESEARCH AND SEEN THAT MANY COSTUMERS FACE THE SAME PROBLEM I DO DATING BACK TO THE 2008 MODELS. THIS IS A PROBLEM THAT NISSAN SHOULD BE MADE RESPONSIBLE FOR FIXING. I HAVE CLEANED AND TAKEN CARE OF MY CAR SINCE I BOUGHT IT AND DON'T UNDERSTAND WHY I HAVE TO PAY FOR THESE CHANGES OR MORE IMPORTANTLY'PUT MY LIFE OR OTHER PEOPLE'S LIVES IN DANGER BECAUSE I HAVE A HARD TIME SEEING THROUGH MY WINDSHIELD. PLEASE HELP THE COUNTLESS OTHERS AND MYSELF IN THIS SITUATION!!!

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