NHTSA Complaint #10896037 — 2008 FORD EDGE

1. REAR WHEEL BEARINGS HUB ASSEMBLY , FAILURES.. RIGHT FAILED AT NEARLY 58K MILES. OF COURSE AFTER WARRANTY ! LEFT FAILED AT NEARLY 73K MILES. HOWLING SOUND BEING PRODUCED. IT IS COSTING LOT OF MONEY TO REPLACE THESE PARTS. NOT GOOD. I HAVE NEVER HAD A CAR IN THE LAST 40 YEARS WHERE THE WHEEL BEARING ASSEMBLIES HAVE FAILED. DEFECTIVE PARTS FORD IS AWARE OF THIS PROBLEM, SINCE THEY HAVE ISSUED A TECH SER.. BULLETIN ON 2/5/10. HERE IS AN EXCERPT: DRIVETRAIN - GROWL/HOWL FROM REAR HUB AREA TSB 10-2-9 02/15/10 NOISE FROM REAR WHEEL HUB BEARING - BUILT ON OR BEFORE 12/4/2008 FORD: 2007-2009 EDGE LINCOLN: 2007-2009 MKX THIS ARTICLE SUPERSEDES TSB 09-26-5 TO UPDATE THE PARTS LIST. ISSUE SOME 2007-2009 EDGE AND MKX VEHICLES BUILT ON OR BEFORE 12/4/2008 MAY EXHIBIT A GROWL OR HOWL TYPE NOISE COMING FROM THE LEFT AND/OR RIGHT REAR WHEEL AREA. THIS COULD BE THE RESULT OF A FAULTY REAR WHEEL HUB BEARING ASSEMBLY. ACTION FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. SERVICE PROCEDURE 1. IF WORKSHOP MANUAL (WSM) DIAGNOSTICS IDENTIFY A FAULTY REAR WHEEL HUB BEARING, IT WILL BE NECESSARY TO REPLACE THE REAR SUSPENSION TRAILING ARM/KNUCKLE ASSEMBLY ALONG WITH A NEW REAR WHEEL HUB ASSEMBLY. 2. REFER TO WSM, SECTION 204-02, FOR REAR WHEEL HUB BEARING AND TRAILING ARM/KNUCKLE REPLACEMENT. ONLY REPLACE THE REAR SUSPENSION TRAILING ARM/KNUCKLE ASSEMBLY AND REAR BEARING HUB ON THE SIDE WITH THE CONCERN. FAILING TO INSTALL A NEW REAR SUSPENSION TRAILING ARM/KNUCKLE ASSEMBLY WHEN INSTALLING A NEW REAR BEARING HUB ASSEMBLY WILL RESULT IN PREMATURE BEARING NOISE/WEAR. FORD NEEDS TO BE RESPONSIVE, ON DEFECTIVE PARTS. I CONTACTED THEM , 11/14 WHEN THE RIGHT FAILED, AND THEIR RESPONSE WAS: SORRY , YOU ARE OUT OF WARRANTY. THEY SHOULD HAVE ISSUED A RECALL IN 2010. WHEN WE WERE NOT OUT OF WARRANTY. POTENTIALLY, WHEELS CAN FREEZE UP.