NHTSA Complaint #10895727 — 2014 BMW I3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 10895727
Vehicle 2014 BMW I3
Component AIR BAGS
Date of Incident
Date Filed
Mileage 13,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

PASSENGER SEAT SENSOR WOULD FAIL TO DETECT A PASSENGER AFTER DRIVE LASTING 20 MINUTES OR MORE. THE PASSENGER AIR BAG WILL NOT DEPLOY IN THIS STATE BECAUSE NO FAULT CODES ARE REGISTERED IN THE SEAT SENSOR OR ANYWHERE ELSE. BMW CLAIMS THAT THIS CAUSED BY "CELL PHONE INTERFERENCE" AND IT "CAN NEVER BE FIXED" BUT HAS REPLACED MY SEAT SENSOR WITH A TOTALLY REDESIGNED SEAT SENSOR. NO ONE CAN EXPLAIN WHY THE "CELL PHONE INTERFERENCE" LINE WAS USED OR WHY THE SEAT SENSOR WAS REDESIGNED. I PRESUME MY CAR IS FIXED WITH THE NEW REDESIGNED MAT BUT OTHER 2014 I3S MAY NOT BE. THIS ISSUE WOULD OCCUR IN MOTION OR WHILE STATIONARY, ON CITY OR HIGHWAY STREETS. THIS ISSUE WOULD ALSO OCCUR *WITHOUT* CELL PHONES IN THE CAR. ONCE THE ISSUE OCCURS, THE AIRBAG WOULD NOT COME ON AGAIN UNLESS THE CAR WAS LEFT ALONE FOR AN EXTENDED PERIOD OF TIME (TURNING THE CAR OFF AND THEN BACK ON WITHIN 5 MINUTES WOULD NOT FIX THE ISSUE.)

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