NHTSA Complaint #10895230 — 2013 DODGE AVENGER

FROM DATE OF PURCHASE BRAND NEW OFF THE LOT 2013 DODGE AVENGER 3.6L BLACKTOP EDITION. WITHIN A FEW DAYS I STARTED NOTICING THE CAR WOULD PULL TO THE RIGHT. I TOOK IT BACK TO THE DEALERSHIP TO HAVE THE ALIGNMENT LOOKED AT AND FIXED AND THEY SAID THEY RE ALIGNED EVERYTHING AND SHOULD BE FINE. AFTER A WEEK I NOTICED IT STARTED TO PULL TO THE RIGHT AGAIN. AT THAT POINT I TOOK IT INTO A DIFFERENT SHOP WHERE THEY ACTUALLY TOLD ME THAT THEY CAN'T RE ALIGN THE CAR BASED ON THE FACT THAT HOW THE CARS SUSPENSION WAS MANUFACTURED AND DESIGN IS FAULTY TO WHERE THE ALIGNMENT WILL NEVER BE ABLE TO BE CORRECTED AND THERE'S NOTHING THEY CAN DO. I AM MILITARY AND HAVE MOVED 2 TIMES SINCE THE PURCHASE AND HAVE TAKIN THE CAR TO SEVERAL SHOPS AND HAVE BEEN TOLD THE SAME. THAT THE ALIGNMENT IS AS BEST AS IT CAN GET AND WILL ALWAYS PULL TO THE RIGHT BASED ON THE DESIGN AND HOW IT CAME FROM THE FACTORY. I'VE HAD THE CAR FOR 3 YRS NOW AND HAVE HAD TO BUY BRAND NEW TIRES EVERY YEAR WHILE ROTATING AND BALANCING MY TIRES EVERY 3 MONTHS. THIS IS A SERIOUS DEFECT AND DODGE WILL NOT TAKE OWNERSHIP OF THE FAULT AND HAS NOT PROVIDED ANY HELP IN COMING UP WITH A SOLUTION TO FIX THE SUSPENSIONS ALIGNMENT ALWAYS BEING OFF.