NHTSA Complaint #10895026 — 2009 KIA OPTIMA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10895026
Vehicle	2009 KIA OPTIMA
Component	POWER TRAIN
Date of Incident	April 10, 2013
Date Filed	August 11, 2016
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TRANSMISSION SHIFTING HARD - STARTED AROUND 60,000 MILES. SHIFTS HARD FROM SECOND GEAR TO FIRST GEAR - AROUND 20 MPH. TOOK IT IN TO HAVE THE SYSTEM (COMPUTER) UPGRADE IN JANUARY OF 2014 ($500) -- THIS FIXED THE ISSUE FOR ABOUT 6 MONTHS. TOOK IT BACK IN JANUARY OF 2015 ($500) FOR ANOTHER SYSTEM (COMPUTER) UPGRADE. IT FIXED THE ISSUE FOR SEVERAL MONTHS. TOOK IT BACK TO KIA AND THE DEALERSHIP RECOMMENDED A NEW TRANSMISSION. I ASKED THE TECH IF HE COULD GUARANTEE ME THAT THIS WOULD STOP THE ISSUE. HE TOLD ME HE COULD NOT GUARANTEE ME THAT INSTALLING A NEW TRANSMISSION WOULD STOP THE HARD DOWNSHIFTING ISSUE. IT DOWNSHIFTS SO HARD THAT YOU FEEL LIKE SOMEONE HAS SLAMMED ON THE BRAKES.

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