NHTSA Complaint #10895009 — 2012 DODGE DURANGO

DRIVING ON A MAJOR HIGHWAY IN NJ ON 7/21/16 , ALL THE CAR WARNING LIGHTS WENT ON RANDOMLY AND UNEXPECTEDLY, WINDSHIELD WIPERS WENT ON ON THEIR OWN, RADIO SHUT OFF, ALL POWER WAS LOST AND CAR SHUT DOWN ALMOST IMMEDIATELY WITH LIMITED OR NO BRAKING OR STEERING POWER AND THE CAR WOULD NOT TURN ON ANY LONGER. I TRIED TO MAKE IT SAFELY TO THE SIDE OF THE ROAD (LEFT SHOULDER WAS THE CLOSEST) WITH BIG TRUCKS AND FAST MOVING CARS GOING BY. HAD IT TOWED TO AN AUTO BODY SHOP WHICH TOOK 2 DAYS TO DIAGNOSE THE PROBLEM WHICH THEY DEEMED A FAILURE OF THE MAIN BOARD WHICH CAUSED THE ALTERNATOR TO FAIL WHICH CAUSED THE BATTERY TO SEIZE AND FAIL AS WELL. THE COSTS OF REPAIR I HAD TO PAY TO FIX THE ISSUE ON MY 4 YEAR OLD CAR WITH 92K MILES ON IT WAS APPROX $1,500. THE SYMPTOMS AND DIAGNOSIS WERE ALMOST IDENTICAL TO THE P60 RECALL ISSUED BY CHRYLSER BUT WHEN I INQUIRED WITH CHRYSLER ABOUT GETTING MY VEHICLE COVERED UNDER THE RECALL AND REIMBURSED FOR THE COSTS OF REPAIR, THEY CLAIMED THAT THE RECALL DID NOT APPLY TO MY CAR BC IT IS 180 AMP VS 160 AMP (?) BUT IT IS VERY OBVIOUS AND CLEAR TO ME THAT WHAT HAPPENED TO MY CAR WAS EXACTLY THE SAME AS THE P60 RECALL. NOT TO MENTION IT WAS A VERY DANGEROUS SITUATION THAT I ENCOUNTERED WITH MY CAR STOPPING IN THE MIDDLE OF A BUSY HIGHWAY. IT COULD HAVE BEEN TRAGIC HAD I NOT BEEN ABLE TO NAVIGATE IT WELL. CHRYSLER IS BASICALLY REFUSING TO EXTEND THE RECALL TO MY VIN # AND NOT REIMBURSING MY REPAIR COSTS.