NHTSA Complaint #10894869 — 2012 FIAT 500

CLUTCH STARTED GOING BAD IN 500 SPORT SO I TOOK IT TO THE DEALER DUE TO THE RECALL S34. (CLUTCH MAKES A WHINING NOISE AND CAUSES ABNORMAL VIBRATIONS WHEN TRYING TO ENGAGE GEARS. STILL MAKES WHINING SOUND WHEN ENGAGED WITH GEAR) FCA MADE NO EFFORT TO COVER REPAIRS OR EVEN LOOK INTO EXACTLY WHAT WAS WRONG WITH THE CLUTCH. ALL I WAS TOLD WAS I NEEDED A NEW CLUTCH KIT AND THROW OUT BEARING. THEY SAID THEY COULDN'T DO ANYTHING SINCE THERE IS NO PERMANENT REMEDY YET DESPITE THAT MY CLUTCH IS GOING BAD NOW. I WAS OFFERED NO ALTERNATIVE VEHICLE OR ESTIMATE ON WHEN PARTS WOULD BE AVAILABLE YET FCA SEEMED FINE WITH LETTING ME DRIVE IT DESPITE THE RECALL STATING THAT THE BAD PARTS COULD "RESULT IN THE INABILITY TO DISENGAGE THE CLUTCH..." AND THAT COULD "CAUSE A CRASH WITHOUT WARNING". THE RECALL NOTICES WENT OUT IN JUNE, IT'S NOT AUGUST, AND THE OWNER'S FORUMS ARE SAYING PARTS MIGHT NOT BE AVAILABLE UNTIL SEPTEMBER BUT I CAN'T SAFELY DRIVE MY CAR NOW.