NHTSA Complaint #10894812 — 2009 CHEVROLET IMPALA

THE DASH BOARD ON MY CAR IS CRACKED AROUND WHERE THE FRONT PASSENGER AIR BAG COMES OUT. I FEEL IT IS A HUGE SAFETY HAZARD FOR WHEN THE AIR BAG NEEDS TO DEPLOY. I FEEL THE CRACKED DASH BOARD MAY TURN INTO A SHARD OF HARD PLASTIC THAT COULD EITHER PIERCE THE AIR BAG OR HURT THE CORRESPONDING PASSENGER. I HAVE DONE RESEARCH AND SEEN THAT THIS ISSUE IS PREVALENT IN GENERAL MOTOR VEHICLE MODEL YEARS 2007-2013. NUMEROUS REPORTS HAVE BEEN MADE TO GENERAL MOTORS IN REGARDS TO THIS CRACKING. GENERAL MOTORS HAS DECLINED TO COMMENT TO EACH AND EVERY CLAIM BUT HAVE OFFERED SOME CUSTOMERS A HEFTY DISCOUNT TO REPLACE THEIR DASH. THE MAIN CALL TO ACTION HERE IS SAFETY. DASHES THAT ARE CRACKED IN PLACES AROUND THE PASSENGER AIRBAG CAN BECOME FLYING PROJECTILES IN THE EVENT OF AN ACCIDENT WHERE THE PASSENGER OR SIDE IMPACT AIRBAG DEPLOYS. PREVIOUSLY STATED, GENERAL MOTORS OBVIOUSLY RECOGNIZES THIS AS A PROBLEM BEING THAT IT HAS OFFERED PERSISTENT CUSTOMERS, WHO BRING UP THE VALIDITY OF SAFETY CONCERNS, A REPLACEMENT FOR $200 TO FREE. PLEASE HELP ME BRING THIS ISSUE TO LIGHT BY MAKING THIS AN ACTIVE RECALL ITEM. THANK YOU. *TR